Privacy Policy
This Privacy Policy explains how Middle Space Games Pty Ltd (“we”, “us”, “our”) collects, uses, stores, and discloses personal information when you visit our website or interact with us online.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We collect limited personal information, only when you choose to provide it or when it is automatically gathered through standard website tools.
Information you give us directly:
- Your email address, if you subscribe to our newsletter
- Any information you include when contacting us (for example, your name, email, or message content)
Information collected automatically:
- Basic analytics data such as pages visited, time spent on the site, device type, browser, approximate location (country or city level), and referral source
- This is collected via Google Analytics, which uses cookies to measure site usage
We do not knowingly collect information from children under the age of 13.
2. How we use your information
We use the information we collect to:
- Send you newsletter updates about Cloudlings and our studio, if you have subscribed
- Respond to enquiries or feedback you send us
- Understand how visitors use our site so we can improve it
- Comply with our legal obligations
We will never sell your personal information.
3. Third party services
We use the following third party services that may process your information:
- Google Analytics for website analytics. Google may collect data as described in its own privacy policy at policies.google.com/privacy
- Our email platform (for newsletter delivery) which stores your email address and tracks whether you open or click emails, so we can improve our communications
These services have their own privacy practices, and we recommend reviewing their policies if you want more detail.
4. Cookies
Our website uses cookies to support analytics and remember your preferences. Cookies are small text files stored on your device.
You can disable or delete cookies through your browser settings. If you do, some parts of the site may not work as expected. Where required, we will ask for your consent before placing non-essential cookies.
5. How we store and protect your information
We take reasonable steps to protect the information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes using reputable service providers, secure passwords, and limited internal access.
No system is perfectly secure. If we ever become aware of a data breach that is likely to cause serious harm, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required.
6. Sharing your information
We do not sell or rent your personal information. We may share information only:
- With service providers who help us operate our website or send our newsletter
- If required by law or a valid legal request
- If needed to protect our rights, property, or safety, or that of others
7. Your rights
You have the right to:
- Ask what personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Unsubscribe from our newsletter at any time using the link in any email
- Complain if you believe we have mishandled your information
To make a request, contact us using the details below. We will respond within a reasonable time, usually within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
8. International visitors
Our site is operated from Australia. If you access it from outside Australia, you understand that your information may be transferred to and stored in Australia or other countries where our service providers operate.
If you are located in the European Union or United Kingdom, you have additional rights under the GDPR, including the right to object to processing and to data portability. You can exercise these rights by contacting us.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. Significant changes will be communicated via our newsletter or a notice on the site.
10. Contact us
If you have questions, requests, or concerns about this Privacy Policy or your personal information, contact us at:
Middle Space Games Pty Ltd
Email: hello@middlespace.org